2- Were the issues you raised recorded by the reception staff?
    3- Were all the recorded issues resolved by the service center?
    4- Were the spare parts needed for your device’s repair available at the service center?
    5- In your opinion, was the payment (if the device was out of warranty) reasonable for the services performed?
    6- When was your device delivered?
    7- Are you satisfied with the speed of service (from phone acceptance to product delivery) at this center?
    8- Overall, how satisfied are you with the after-sales services provided?

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